{"id":1436,"date":"2026-03-17T17:34:08","date_gmt":"2026-03-17T17:34:08","guid":{"rendered":"https:\/\/cial.law\/?page_id=1436"},"modified":"2026-03-24T02:30:07","modified_gmt":"2026-03-24T02:30:07","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/cial.law\/en\/libro-de-reclamaciones\/","title":{"rendered":"Complaints Book"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1436\" class=\"elementor elementor-1436\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2af84f4 e-flex e-con-boxed e-con e-parent\" data-id=\"2af84f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fecb6a elementor-widget elementor-widget-spacer\" data-id=\"8fecb6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fed3c37 e-flex e-con-boxed e-con e-parent\" data-id=\"fed3c37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d5efcfa e-con-full e-flex e-con e-child\" data-id=\"d5efcfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3c74c7b e-con-full e-flex e-con e-child\" data-id=\"3c74c7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40f98a4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"40f98a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5939278 e-flex e-con-boxed e-con e-parent\" data-id=\"5939278\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7aaf6b elementor-widget elementor-widget-heading\" data-id=\"f7aaf6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoja de reclamaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6b7929 e-flex e-con-boxed e-con e-parent\" data-id=\"f6b7929\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3373e88 elementor-widget elementor-widget-text-editor\" data-id=\"3373e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conforme a lo establecido en c\u00f3digo de la Protecci\u00f3n y Defensa del consumidor contamos con un Libro de Reclamaciones a tu disposici\u00f3n para que puedas registrar tu queja o reclamo acerca de alg\u00fan pedido o transacci\u00f3n realizada a trav\u00e9s de nuestras p\u00e1ginas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aeff44 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2aeff44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Raz\u00f3n social: CENTRO INTERNACIONAL DE ARBITRAJE DE LIMA S.R.L.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RUC: 20615195384<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">DOMICILIO: CALLE TANGANICA 137, URB. RINCONADA DEL LAGO, SEGUNDA ETAPA, LA MOLINA, LIMA, PER\u00da<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec5fa1 elementor-widget elementor-widget-html\" data-id=\"dec5fa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\ndocument.addEventListener(\"DOMContentLoaded\", function() {\n\n  const setFecha = () => {\n    const input = document.querySelector(\"#form-field-fecha_reclamo\");\n\n    if (input) {\n      const hoy = new Date();\n      const a\u00f1o = hoy.getFullYear();\n      const mes = String(hoy.getMonth() + 1).padStart(2, '0');\n      const dia = String(hoy.getDate()).padStart(2, '0');\n\n      input.value = `${a\u00f1o}-${mes}-${dia}`;\n\n      \/\/ Bloquear edici\u00f3n\n      input.readOnly = true;\n      input.style.pointerEvents = \"none\";\n\n      \/\/ \ud83e\udde0 BONUS PRO (va aqu\u00ed \ud83d\udc47)\n      input.addEventListener(\"focus\", (e) => e.target.blur());\n\n      console.log(\"Fecha seteada correctamente \u2705\");\n      return true;\n    }\n    return false;\n  };\n\n  if (!setFecha()) {\n    const interval = setInterval(() => {\n      if (setFecha()) {\n        clearInterval(interval);\n      }\n    }, 300);\n  }\n\n});\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dad0384 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"dad0384\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t<template id=\"cfef_logic_data_dad0384\" class=\"cfef_logic_data_js\" data-form-id=\"dad0384\">{&quot;field_394a229&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;&quot;,&quot;_id&quot;:&quot;0841707&quot;}]},&quot;field_f742197&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;&quot;,&quot;_id&quot;:&quot;0841707&quot;}]}}<\/template>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Libro Reclamaciones\" aria-label=\"Libro Reclamaciones\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1436\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"dad0384\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1436\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-fecha_reclamo elementor-col-20\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fecha_reclamo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[fecha_reclamo]\" id=\"form-field-fecha_reclamo\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field elementor-use-native\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_908d649 elementor-col-20\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d07e8d2 elementor-col-100\">\n\t\t\t\t\t<h3>Identificaci\u00f3n del consumidor reclamante<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre(s)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_96df29b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_96df29b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellidos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_96df29b]\" id=\"form-field-field_96df29b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_9fbf407 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9fbf407\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_9fbf407]\" id=\"form-field-field_9fbf407\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccione una opci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Carnet de extranjer\u00eda\">Carnet de extranjer\u00eda<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasaporte\">Pasaporte<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"RUC\">RUC<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_055e2e3 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_055e2e3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_055e2e3]\" id=\"form-field-field_055e2e3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_6226621 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6226621\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_6226621]\" id=\"form-field-field_6226621\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_419221b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_419221b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_419221b]\" id=\"form-field-field_419221b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_02b4b4a elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_02b4b4a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDomicilio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_02b4b4a]\" id=\"form-field-field_02b4b4a\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d7cfba3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d7cfba3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSi es menor de edad, nombre del padre, madre o apoderado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d7cfba3]\" id=\"form-field-field_d7cfba3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_197a74f elementor-col-100\">\n\t\t\t\t\t<h3>Identificaci\u00f3n del bien contratado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_aaad843 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_aaad843\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de consumo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_aaad843]\" id=\"form-field-field_aaad843\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccione una opci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Producto\">Producto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Servicio\">Servicio<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d5d0e7c elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d5d0e7c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto Reclamado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d5d0e7c]\" id=\"form-field-field_d5d0e7c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_f2d6765 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f2d6765\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_f2d6765]\" id=\"form-field-field_f2d6765\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d2ab1d3 elementor-col-100\">\n\t\t\t\t\t<h3>Detalle de la reclamaci\u00f3n y pedido del consumidor<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_394a229 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_394a229\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReclamaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_394a229]\" id=\"form-field-field_394a229\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccione una opci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclamo\">Reclamo<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Queja\">Queja<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_f742197 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f742197\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de compra\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_f742197]\" id=\"form-field-field_f742197\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field elementor-use-native\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_1b2fae8 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1b2fae8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_1b2fae8]\" id=\"form-field-field_1b2fae8\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_188443e elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_188443e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_188443e]\" id=\"form-field-field_188443e\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a03f386 e-flex e-con-boxed e-con e-parent\" data-id=\"a03f386\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d72352b elementor-widget elementor-widget-spacer\" data-id=\"d72352b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hoja de reclamaci\u00f3n Conforme a lo establecido en c\u00f3digo de la Protecci\u00f3n y Defensa del consumidor contamos con un Libro de Reclamaciones a tu disposici\u00f3n para que puedas registrar tu queja o reclamo acerca de alg\u00fan pedido o transacci\u00f3n realizada a trav\u00e9s de nuestras p\u00e1ginas. Raz\u00f3n social: CENTRO INTERNACIONAL DE ARBITRAJE DE LIMA S.R.L. RUC: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1436","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Libro de reclamaciones - Centro Internacional de Arbitraje de Lima<\/title>\n<meta name=\"description\" content=\"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cial.law\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima\" \/>\n<meta property=\"og:description\" content=\"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cial.law\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Centro Internacional de Arbitraje de Lima\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T02:30:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cial.law\/wp-content\/uploads\/2026\/01\/Thumb-Logo.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cial.law\\\/libro-de-reclamaciones\\\/\",\"url\":\"https:\\\/\\\/cial.law\\\/libro-de-reclamaciones\\\/\",\"name\":\"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cial.law\\\/#website\"},\"datePublished\":\"2026-03-17T17:34:08+00:00\",\"dateModified\":\"2026-03-24T02:30:07+00:00\",\"description\":\"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cial.law\\\/libro-de-reclamaciones\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cial.law\\\/libro-de-reclamaciones\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cial.law\\\/libro-de-reclamaciones\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cial.law\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Libro de reclamaciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cial.law\\\/#website\",\"url\":\"https:\\\/\\\/cial.law\\\/\",\"name\":\"CIARB LIMA\",\"description\":\"Centro Internacional de Arbitraje de Lima\",\"publisher\":{\"@id\":\"https:\\\/\\\/cial.law\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cial.law\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cial.law\\\/#organization\",\"name\":\"Centro Internacional de Arbitraje de Lima\",\"url\":\"https:\\\/\\\/cial.law\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/cial.law\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cial.law\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/escudo-1.png\",\"contentUrl\":\"https:\\\/\\\/cial.law\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/escudo-1.png\",\"width\":900,\"height\":1049,\"caption\":\"Centro Internacional de Arbitraje de Lima\"},\"image\":{\"@id\":\"https:\\\/\\\/cial.law\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima","description":"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cial.law\/en\/libro-de-reclamaciones\/","og_locale":"en_US","og_type":"article","og_title":"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima","og_description":"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales","og_url":"https:\/\/cial.law\/en\/libro-de-reclamaciones\/","og_site_name":"Centro Internacional de Arbitraje de Lima","article_modified_time":"2026-03-24T02:30:07+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/cial.law\/wp-content\/uploads\/2026\/01\/Thumb-Logo.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cial.law\/libro-de-reclamaciones\/","url":"https:\/\/cial.law\/libro-de-reclamaciones\/","name":"Libro de reclamaciones - Centro Internacional de Arbitraje de Lima","isPartOf":{"@id":"https:\/\/cial.law\/#website"},"datePublished":"2026-03-17T17:34:08+00:00","dateModified":"2026-03-24T02:30:07+00:00","description":"El Centro Internacional de Arbitraje de Lima (CIARB LIMA) es un centro especializado en la administraci\u00f3n de arbitrajes y mecanismos alternativos de resoluci\u00f3n de disputas, tanto nacionales como internacionales, bajo est\u00e1ndares de excelencia, imparcialidad y eficiencia, en l\u00ednea con la normativa peruana y las mejores pr\u00e1cticas internacionales","breadcrumb":{"@id":"https:\/\/cial.law\/libro-de-reclamaciones\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cial.law\/libro-de-reclamaciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cial.law\/libro-de-reclamaciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cial.law\/"},{"@type":"ListItem","position":2,"name":"Libro de reclamaciones"}]},{"@type":"WebSite","@id":"https:\/\/cial.law\/#website","url":"https:\/\/cial.law\/","name":"CIARB LIMA","description":"Lima International Arbitration Center","publisher":{"@id":"https:\/\/cial.law\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cial.law\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/cial.law\/#organization","name":"Lima International Arbitration Center","url":"https:\/\/cial.law\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cial.law\/#\/schema\/logo\/image\/","url":"https:\/\/cial.law\/wp-content\/uploads\/2026\/01\/escudo-1.png","contentUrl":"https:\/\/cial.law\/wp-content\/uploads\/2026\/01\/escudo-1.png","width":900,"height":1049,"caption":"Centro Internacional de Arbitraje de Lima"},"image":{"@id":"https:\/\/cial.law\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/pages\/1436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/comments?post=1436"}],"version-history":[{"count":79,"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/pages\/1436\/revisions"}],"predecessor-version":[{"id":1608,"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/pages\/1436\/revisions\/1608"}],"wp:attachment":[{"href":"https:\/\/cial.law\/en\/wp-json\/wp\/v2\/media?parent=1436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}